While maintaining your living space can sometimes feel like an uphill battle with endless scrubbing, sweeping, dusting and vacuuming, there is a shining beacon of hope – professional house cleaning services!
Sure, opting for an informal, under-the-table cleaning lady might seem like a budget-friendly move. I’ve heard the “cash is king” argument more times than I can count. Interestingly, my advice is: if affordability is your top priority and you’ve found a great cleaning lady, go for it! But if things don’t go so well, that’s when you bring in the professionals. Yes, it might seem a bit pricier, but the benefits are plentiful!
For those seeking sanctuary from chores, here are 10 unmistakable signs of how to spot a top-notch house cleaning service. Embrace the joy of a well-kept home without lifting a finger!
1. Rock-Solid Reputation:
Start your journey to a sparkling home by checking out the housekeeping service’s stellar reputation. A foolproof method for ensuring the reliability of the company you’ve chosen is by doing your homework. As a savvy customer, it’s your responsibility to peruse reviews, check out ratings, and delve into the company’s background.
A company with a solid reputation is more likely to consistently deliver high-quality products or services. This reliability ensures that customers can trust the company to meet their expectations consistently. Trust is a crucial factor in any business relationship. A company with a rock-solid reputation has proven its trustworthiness over time, building a foundation of confidence among its customers.
At SET Cleaning we are proud of our 4.9 Google rating as well as the over 440 customers who have given us reviews throughout the years. We prioritize maintaining consistent quality in all of our house cleanings whether it is just one time or on a recurring basis like weekly or biweekly service. Check out our Google reviews and see for yourself. You can also go to our website and see current testimonials from some of our clients.
2. Satisfaction Guarantee:
Choose a service that’s all about smiles and satisfaction. Look for that Satisfaction Guarantee, providing assurance that steps will be taken to address any issues. If the cleaning falls short of your expectations, what remedy does the company propose? A touch-up? A re-clean? Or nothing at all? Different companies have varying policies on this, so it’s crucial to understand what options you have if the service doesn’t meet your satisfaction.
At SET Cleaning we are committed to offering more than a service–we provide an experience. Through our SET Guarantee we ensure that every aspect of your cleaning is carried out to your satisfaction. Should there be anything not done to your satisfaction, please inform us by the end of the business day after your service and we will rectify it at no additional cost.
3. Written Estimates:
A written estimate provides a clear and detailed breakdown of the services the cleaning company will provide. This transparency helps both parties understand what to expect and ensures there are no misunderstandings about the scope of work. It also outlines the cost of the cleaning services, including any additional fees or charges. This helps you budget effectively and prevents unexpected expenses.
A cleaning company that provides a written estimate demonstrates professionalism and a commitment to clear communication. It shows that they take their business seriously and are willing to provide detailed information to their clients.
A written estimate allows for customization and the inclusion of specific requests or requirements. It gives you the opportunity to discuss and agree on particular details before the cleaning services commence.
At SET Cleaning, we always provide our clients with an estimate for all of their jobs. If you fill out our Free Estimate Form, we can provide you with a detailed estimate.
4. Insured and Bonded:
Does the company possess the capability to cover expenses related to any accidental damage in your home, potential theft, or injuries occurring on your property? Without this coverage, you might find yourself responsible for financial repercussions, stolen items, property damage, or injured workers. A company should openly communicate whether they have such coverage and readily provide copies of their policies upon your request.
This level of assurance holds significant value, particularly when entrusting someone with access to your home. It serves as a safeguard, protecting you from potential liabilities in a world where legal complications are a reality!
SET Cleaning protects our clients and our employees by carrying General Liability Insurance, Workers Compensation and Bonding Insurance.
5. Employee vs. Contract Worker:
Determine whether the staff are official employees or contract workers. Generally, contract workers don’t enjoy the same perks as employees, lacking similar oversight and benefits. While they may come at a lower cost, they often receive inconsistent training and may not be as reliable since they’re deemed somewhat “replaceable.” This means there’s little to no investment in their work product by the company outsourcing the job, making it easy to move on to another contractor without substantial losses in training, taxes, benefits, etc.
An employee typically has a more favorable arrangement compared to a contract worker, and the company maintains more influence, oversight, and investment in their performance. This increased accountability benefits the employer. Employees contribute to taxes and have taxes paid on their behalf by the employer, supporting the city, state and country. SET Cleaning’s staff are classified as employees – a choice that benefits the employee (though unfortunately, it’s less cost-effective for SET Cleaning) and contributes positively to the country.
6. Skilled and Consistent Cleaners:
Beyond insurance, a cleaning service’s most crucial offerings are skilled and trustworthy cleaning professionals. It’s imperative for companies to have a good training program in place for all of their employees.
Moreover, it’s reasonable to expect consistency in working with the same cleaning technician regularly. When someone is entering your home, particularly the more personal areas, establishing trust is paramount.
Additionally, opting for a cleaning company over an individual cleaner brings the added advantage of backup. If your usual cleaning technician is unavailable, a reputable cleaning company can seamlessly dispatch another equally qualified professional to handle the job. While such occurrences may be infrequent, having confidence in every cleaning technician entering your space is of utmost importance.
All of SET Cleanings employees are thoroughly trained when they begin with our Company and continually go through updated training on a monthly basis. The better the employee is trained, the more consistent the cleanings and the happier our customers are.
7. Drug Testing & Background Checks:
Inquire about the company’s policies regarding drug testing and background checks for their employees, prioritizing safety and security.
Background checks help verify the trustworthiness of cleaning staff by screening for any criminal history. This reassures clients that the individuals entering their premises have been thoroughly vetted and are less likely to pose a security risk.
Cleaning staff often have access to sensitive areas and personal belongings. Background checks help ensure that individuals with a history of theft or dishonesty are not hired, reducing the risk of unauthorized access to confidential information.
A cleaning company that conducts background checks demonstrates a commitment to professionalism and accountability. Clients can have confidence that the company takes the hiring process seriously and values the safety and security of its clients’ spaces.
Drug testing contributes to a safer working environment by ensuring that cleaning staff are not under the influence of substances that could impair their judgment or performance. Clients gain peace of mind knowing that the cleaning company has taken measures to ensure the integrity and reliability of its staff. This confidence is crucial, especially in commercial or residential settings where security is paramount.
A company that invests in comprehensive screening processes is more likely to attract and retain reliable, responsible, and trustworthy cleaning staff. Clients benefit from consistent and dependable cleaning services.
Since hiring the first employee almost a quarter century ago, SET Cleaning has always background checked and drug tested all of their employees.
8. Cleaning Supplies and equipment:
Letting the true experts bring the supplies eliminates the need for you to keep up with products and ensures proper handling of various surfaces.
At SET Cleaning, a cornerstone of our training revolves around mastering the safe and effective utilization of a wide array of cleaning agents in our clients’ homes. This meticulous approach ensures our staff employs the right chemicals without causing any harm to the surfaces they treat.
9. What Services You Can Expect:
Are you aiming for a consistent weekly cleaning, or is there a specific task like oven cleaning on your agenda? Take a peek at the diverse cleaning packages available and discern the services included. Many cleaning services break down the options within each package and clearly outline associated costs.
Typically, standard cleaning services encompass tasks like dusting, vacuuming, mopping and countertop cleaning. You might also find garbage disposal and small appliance cleaning included in regular weekly routines. Some services even offer the option for changing linens for a small additional fee.
Check out SET Cleanings Services and let us know how we can tailor our house cleaning to serve your needs.
If you’re in the midst of a move, you can check out the tailored packages we offer for moving in or out. Hiring a professional cleaning service can be a lifesaver, especially when you have a multitude of tasks to manage, ensuring your new space is spotless.
10. Professionalism:
A cleaning company is often hired to maintain or improve the cleanliness and hygiene of a space. Professionalism contributes to positive first impressions, making clients and customers feel confident in the company’s ability to deliver high-quality services.
Professional cleaning companies adhere to high standards of consistency and quality in their work. This ensures that clients receive reliable and effective cleaning services each time, leading to a consistently clean and well-maintained environment.
Professionalism fosters long-term relationships with clients. Satisfied clients are more likely to continue using the services of a cleaning company that consistently demonstrates professionalism, leading to repeat business and positive referrals.
CONCLUSION:
When considering a cleaning company, look for one that is reliable, consistent and stands out as an exceptional choice. Their commitment to transparency, professionalism and quality service should be unparalleled. Their track record with clients should glow with positive reviews and testimonials of how their expectations were met, or even exceeded. Moreover, a company with a commitment to safety with thorough background checks on their staff and assurance of being fully insured and bonded.
With SET Cleaning, you’re not just hiring a cleaning service, you are investing in your home and lifestyle-so you can have more time for what matters!
Why wait for the pristine home you deserve? Reach out to SET Cleaning now for a Free Estimate! It’s fast, hassle-free, and absolutely no strings attached. Start your journey towards a revitalized, tidier home and enjoy the peace of mind that our reliable cleaning services provide. Begin today!